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Technician

01Dubai

Electrical work, described precisely.

Electrical work, wiring, installation, troubleshooting and maintenance in Dubai.

Request a callbackSee what we do
  • Installation
  • Wiring
  • Troubleshooting
  • Maintenance
Red, blue, yellow and green insulated conductors crossing against a dark background.

02Start here

Two kinds of job

Most people know which of these they are before they know which category it falls under.

  • A wall light switch half in shadow on a textured wall.

    ARoute

    Something has stopped working

    A fault, an intermittent problem, or something that trips. The useful first step is describing what happens rather than deciding what it is — the description is what makes the visit efficient.

  • Four back boxes in a wall with conductors drawn through, before the accessories are fitted.

    BRoute

    You want something installed or changed

    New circuits, replacement wiring, or equipment that needs a supply and a fixing. These start from the property rather than from a symptom: what is there now, what is open, and what has to be run.

03Services

What we do

Five categories. They overlap at the edges — a fault found during maintenance becomes troubleshooting, and troubleshooting often ends in wiring work.

04Enquiries

How to describe it

Electrical faults get described badly by almost everybody, because the words are not in general use. "It keeps tripping" covers a dozen different situations.

A switch, a dimmer and a socket on one plate on a green wall.
  1. Which of the five categories it falls under — or that you are not sure, which is a perfectly good answer
  2. What kind of property it is, and whereabouts in Dubai
  3. Whether it is a fault with something existing, or new work you want done
  4. What actually happens, in your own words rather than in trade terms
  5. A photograph of the distribution board — with the cover on — and of whatever is not working. The form has no upload, so send them on WhatsApp instead

Describe what happens rather than what you think it is. The description is what makes the visit efficient.

Coverage

We work across Dubai, and the communities we are asked about most are listed so you can see the work in context. If the property is somewhere else, say where and we will tell you whether we can take it on. Service areas

06Process

How a job may progress

The stages an electrical job usually moves through, from first enquiry to completion.

07FAQ

Common questions

What to describe, what to photograph, rewiring, maintenance, safety and coverage — answered plainly.

—Next

Tell us what is happening.

Send the property and what you have noticed. There are 5 categories and you do not have to pick the right one.

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